Technology is not the answer…

This is a quickie but has a good hidden meaning.  Many times a company is looking to upgrade or purchase new technology to fix a operational problem, not create operation efficiencies and enhance the business.  More great technology projects fail due to the fact they just try to automate or make more complex operational inefficiencies.  The point of this quick message is you need to look at every technology project with workflow and operation efficiency before you start the process of even creating requirements for purchasing new technology.


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